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The information is stored for different time periods depending on the nature of your visit. So, if you are just looking around we will store approximate geographical location (country level) information. If you perform searches, then to make search forms more user friendly we will store the last things you searched on. This information is typically stored for a maximum of 24 hours and is only used to make your visit more pleasant.

When you make a booking with us, by necessity more information is stored.

  1. The technicalites of the booking form are captured and retained for a maximum of 60 days. This is required so that On Request bookings can be turned into full bookings once a booking is approved, and for analysis by our teams in case there is an issue with a booking. If you were not logged in when you made a booking then we will email you a username and password so that you can view your booking history and exercise your Right To Be Forgotten (RTBF) if you wish to do that.
  2. Data entered into the booking form, for example name, email address, real address is stored for a maximum of 365 days after the booking's departure date. This information is stored in encrypted form in our database so that only authorised people can view it. If you make a booking then by law we must store your PII whilst the booking is valid. Once the booking has completed, either because it has been cancelled or you have been checked out, then you will be able to exercise your RTBF by logging in and visiting the "Your data" page. Invoice information for completed bookings will still be securely stored in our database to ensure that we abide by relevant tax laws but you will be able to remove all other PII after the booking is completed.
  3. When you consent to your information being stored as described above, we are legally obliged to store this consent in our database. This information will include your IP number and the content of the opt-in form. We will retain this consent notification indefinately (this is a legal requirement).
  • review rating 5  Had a great vacation here. Hope to return again.

    thumb แดง ไฟรัก
    12/18/2018
  • review rating 5  The highlight of our vacation. Great food. Many vegan options. Amazing views of elephants. Modern, clean and comfortable rooms. Best way to experience elephants and other animals without doing any harm. A magical place for young and old.

    thumb christian eno
    1/13/2019
  • review rating 5  Incredibly informative, interesting, and luxurious lodge in an amazing setting, run by way better people than most.

    thumb Brent Wiren
    5/07/2019
  • review rating 5  Unbelievable a must for anyone in the Bangkok region

    thumb Sean Marsh
    3/04/2019
  • review rating 5  absolutely fantastic; waking up by the call of the monkeys after a good night rest in a rather luxurious room. By the way: also good food!

    thumb Job Zeedzen
    12/06/2018
  •   This place lives up to all of the excellent, 5-star reviews for Wildlife Friends Foundation. The one addition I would make is to recommend spending an extra night or two. It’s such a relaxing paradise — albeit a hot one — that we easily could have stayed longer.

    We arrived the night before our scheduled tour, but wish we could have extended our stay! Comfortable rooms (w/ A/C), great food, friendly staff, and amazingly cool sights and sounds on this animal preserve that features 25 elephants. We’ll be back!

    thumb benpadnos
    11/24/2018
  •   My partner and I stayed here for one night before leaving Thailand. We were greeted by a wonderfully nice woman who explained everything for us and took our meal orders. All our meals were included and they give you huge portions of delicious home cooked, freshly picked food. I’m vegan and had good options and they were very accommodating! We stayed in lodge 4 that has a beautiful bathroom, open bedroom area and wonderful porch over looking the elephant enclosure. The elephants stopped right in front of our porch multiple times. They’re very chill but so much fun to just watch. By the dinning area, 100 meters away, you can feed them and pet them. We stayed in a room with out AC. A large fan in the room kept us cool, but i think some rooms offer AC if you easily get hot. Once you get here, you don’t really leave. I sat on the porch journal, read, watched the wildlife, watercolor paints, watched the sun go down and my partner took a nap. Then we had dinner and afterwards the elephants continued to walk around our lodge. If you keep the window or back door open (has a screen) you can hear them come around and pop out to throw them fruit or say goodnight. One slept the whole night at our porch. It was so delightful. This was an such a beautiful place to stay.

    thumb 859marlis
    3/28/2018
  •   This place lives up to all of the excellent, 5-star reviews for Wildlife Friends Foundation. The one addition I would make is to recommend spending an extra night or two. It’s such a relaxing paradise — albeit a hot one — that we easily could have stayed longer.

    We arrived the night before our scheduled tour, but wish we could have extended our stay! Comfortable rooms (w/ A/C), great food, friendly staff, and amazingly cool sights and sounds on this animal preserve that features 25 elephants. We’ll be back!

    thumb A TripAdvisor Member
    11/24/2018
  •   We stayed here as guests (a group of 9 - mixed ages) for two nights. The I Love Phants Lodges are for guests visiting the WFFT centre. The lodges are well equipped, clean and modern with 5G wifi which is a bonus. The outside showers are brill, gas powered but most effective.
    The lodges are surrounded by an elephant enclosure and the elephants come to visit often. Its mind blowing. Volunteers stay in a different part of the centre.
    The cook assigned to the lodges does an amazing job with breakfast and dinner and is flexible with their approach - enquiring what guests would prefer. Five new lodges are opening in Feb 2018 and those are going to be spectacular. Cant wait to go back

    thumb Michelle R
    1/17/2018
  • review rating 5  My sister and i visited from NZ not knowing what to expect. Wow! What an amazing place filled with amazing people. Waking up to the gibbons singing and the elephants in touching distance from our breakfast table was an experience like no other. The team here do a fantastic job to keep the place running smoothly and the visitors happy and comfortable. Not to mention the great rescue stories behind some of the animals. Our special thanks go out to Gigi who made our stay comfortable, welcoming and enjoyable. Xx

    thumb Sandy Fenton
    7/22/2017
  • review rating 5  

    thumb Noel Yumang
    5/09/2017
  • review rating 5  

    thumb Tanya Cameron
    10/04/2015
  • review rating 5  

    thumb Paul E Schroder
    1/31/2018
  • review rating 5  

    thumb Annelie Langerak
    5/22/2017